• Table of contents
• System Overview
• Contact Person
• Getting Technical Support

System Overview¶

Contact Person¶

• UPS:
  • see Getting Technical Support
• API Integration:
  • Choo, Chin-Yeh [cychoo@cosway.com.my]
  • Kwan, Chooi-Mey [cmkwan@cosway.com.my]
• Online Mall Integration:
  • Hann, Chong-Ting [cthann@cosway.com.my]

Getting Technical Support¶

1. Navigate to the UPS website http://www.ups.com
2. Log into www.ups.com with your User ID and Password.
3. Click the "Support" tab
4. Select "Technology Support" from "Support" tab
5. Click on "Developer Resource Center", and then click "UPS Developer Kit" on the left-hand navigation window.
6. Click the link for "Customer Support for UPS Developer Kit" under Access and Administration.
7. Complete the e-mail form. Please explain details about errors that are being returned, and under what circumstances.